AI

Get an AI assistant with your platform — not a separate subscription.

AI that ships inside Orbix Central, ready on your business data. Summarise records, draft customer replies and keep communication professional — without another tool to buy, learn or hand your data to.

AI Assistant in Orbix Central

Overview

Most businesses juggle a dozen tools and bolt an AI subscription on top — another login, another bill, another place where data gets scattered. Orbix Central includes an AI assistant with the platform, so it is there when you need it, where your work already happens.

It is built for the write-heavy, repetitive work of running a business: getting up to speed fast, drafting replies, and keeping every message clear and professional. You stay in control — AI drafts, you decide.

What's included

The Orbix Central modules behind this capability — all working together.

AI SummariesOne-click summaries of tickets, quotes and orders — available now.
Tone & polishRewrite notes into clear, professional communication — available now.
Draft repliesA first-draft customer response you can edit before sending — available now.

How businesses use it

Get context fast

Summarise a ticket, quote or order so you understand it without reading every detail — available now.

Sound professional

Turn a rough note into a clear, polished message to a customer — available now.

Draft the first reply

Start from a generated draft instead of a blank page — then make it yours. Available now.

AI roadmap

What the AI assistant does today and what is next

The AI assistant is part of your platform. Here is what it does today and what is on the way.

Available now
AI summaries

One-click summaries of tickets, quotes and orders, so you get the context without reading every detail.

Available now
Rewrite for professional communication

Polishing and tone adjustments — turn a rough note into a clear, professional response to a customer.

Available now
Draft customer responses

Generate a first-draft reply to an enquiry or ticket, then edit it before sending.

Coming soon
Guided assistance

AI suggests next steps and surfaces the context you need as you work, right where you are.

Coming soon
Smarter triage

Suggested priorities and routing for incoming tickets, based on what similar cases needed.

Ready to see Orbix Central running your business?

Book a demo and see it live.

Book a demo →