Service & Operations

From order to delivered work — scheduled, assigned and tracked.

Turn orders into fulfilment tasks, schedule appointments, and assign resources — so the work gets done on time and nothing falls between the cracks.

Fulfillment & Scheduling in Orbix Central

Overview

An order is only worth something when it gets delivered. Orbix Central connects the whole path — from order, to a fulfilment task, to a scheduled appointment with the right resource assigned.

A customer service portal lets people order themselves, feeding straight into fulfilment. And the team can see every appointment, resource and job in one board.

What's included

The Orbix Central modules behind this capability — all working together.

FulfillmentsOrchestrate the delivery of orders — delivery, service, pickup, return, repair.
AppointmentsSchedule appointments for service or delivery work.
ResourcesManage the staff, equipment and facilities you assign to jobs.
Service PortalA customer-facing portal where customers browse and place orders directly.

How businesses use it

Schedule and deliver

An order becomes a fulfilment task with an appointment and an assigned resource — delivered on time, tracked to done.

Let customers order themselves

A customer service portal lets customers place orders without a phone call, feeding straight into fulfilment.

See what is on the board

Every appointment, resource and fulfilment in one view, so the team knows what is happening.

Ready to see Orbix Central running your business?

Book a demo and see it live.

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